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- What is your return policy?
What is your return policy?
When you receive the parcel,please try on the dress,shoes,and the accessories as soon as possible.If you want to return it,you need to contact with us within 3 days.Please feel free to send an email with order number and the issues descriptions to service@uwdress.com ,our customer service team will reply you within 24 hours.You can also go to http://www.uwdress.com/refund-return-policy.html to see our return policy.
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- FAQ-Dress
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- How far in advance should I order my dress?
- How to order multiple dresses and ensure colors are exactly the same?
- Is the information I send over UWDress.com safe?
- Can you customize the size of my dress?
- Are you an online bridal store only?
- Can I see the dress in other colors?
- Can dress be guaranteed?
- How do I place my order in this website?
- Can I cancel the order if I have ordered the item?
- How can I make sure I'm ordering the right size?
- Will I be able to alter my dress if I receive it and it doesn’t fit exactly right?
- How do you measure length for mini, knee-length and tea-length skirts if you only collect a hollow to the floor measurement?
- If I want to wear high heels with the dress, should I add the length of my heel to my hollow to the floor measurement?
- Will my dress exactly match the color I see on your website?
- How can I check my order status?
- What is your return policy?
- Why I was asked for a "CPF" number? (Brazil Customers)
- FAQ on Color Swatch
- FAQ-Shoe
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- How to find the right fit?
- How do I know I ordered the right size?
- How to measure boots shaft height and circumference?
- Me feet seem larger in the afternoon, can this be true?
- How long will you send the shoes out after the order was placed?
- Can I return the shoes if they don't fit right?
- How can I measure the heights of the heels?
- The new shoes stained my feet, what is wrong?
- My heel is slipping but otherwise my boots feel fine, what is wrong?
- Will the shoes be same color as the picture on your website?
- FAQ-Handbag