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Tracking Orders
On your UWDress.com account, you could track your order once it has been shipped out. The order status should be "On Shipping".
Just follow these steps to track your order if it has been shipped out.
1. After you log in, please click "My Account" on the right top area of each UWDress.com page to log into your account.
2. Click "My Orders" on your account page to see all of your orders.
3. On the right side of "My Order" page, you can see a "View Order" button for each order. Choose the order you want to track, and click the corresponding "View Order" button.
4. You will be led to the order detail page and find the shipment information just below the "Billing Address" and "Payment Method" areas.
Click "Track this shipment", you will find more details about this shipment and also could print the information by clicking "Print Shipment".
As long as your order is shipped out, the tracking number and details will be emailed to you.
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- FAQ-Dress
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- How far in advance should I order my dress?
- How to order multiple dresses and ensure colors are exactly the same?
- Is the information I send over UWDress.com safe?
- Can you customize the size of my dress?
- Are you an online bridal store only?
- Can I see the dress in other colors?
- Can dress be guaranteed?
- How do I place my order in this website?
- Can I cancel the order if I have ordered the item?
- How can I make sure I'm ordering the right size?
- Will I be able to alter my dress if I receive it and it doesn’t fit exactly right?
- How do you measure length for mini, knee-length and tea-length skirts if you only collect a hollow to the floor measurement?
- If I want to wear high heels with the dress, should I add the length of my heel to my hollow to the floor measurement?
- Will my dress exactly match the color I see on your website?
- How can I check my order status?
- What is your return policy?
- Why I was asked for a "CPF" number? (Brazil Customers)
- FAQ on Color Swatch
- FAQ-Shoe
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- How to find the right fit?
- How do I know I ordered the right size?
- How to measure boots shaft height and circumference?
- Me feet seem larger in the afternoon, can this be true?
- How long will you send the shoes out after the order was placed?
- Can I return the shoes if they don't fit right?
- How can I measure the heights of the heels?
- The new shoes stained my feet, what is wrong?
- My heel is slipping but otherwise my boots feel fine, what is wrong?
- Will the shoes be same color as the picture on your website?
- FAQ-Handbag