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- How can I check my order status?
How can I check my order status?
It is quite easy for you to check your order. Log in your account using your email address and password, then click "My Orders" to lead you to "My Orders" page,then you will see the order status.
When the status of your order is updated, it will be shown in your account. A tracking number will be submitted to your account after we ship out your package. You can get the tracking number by clicking "Track your order". An email should also be sent to you from UWDress.com with tracking number and carrier's web site.
No matter what questions you have,please feel free to contact our customer service team at service@uwdress.com,we will reply you within 24 hours.
Help Center
- New to UWDress.com
- Privacy & Security
- Payment
- Shipment & Delivery
- Cancellation, Refund & Return
- About Us
- FAQ-Dress
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- How far in advance should I order my dress?
- How to order multiple dresses and ensure colors are exactly the same?
- Is the information I send over UWDress.com safe?
- Can you customize the size of my dress?
- Are you an online bridal store only?
- Can I see the dress in other colors?
- Can dress be guaranteed?
- How do I place my order in this website?
- Can I cancel the order if I have ordered the item?
- How can I make sure I'm ordering the right size?
- Will I be able to alter my dress if I receive it and it doesn’t fit exactly right?
- How do you measure length for mini, knee-length and tea-length skirts if you only collect a hollow to the floor measurement?
- If I want to wear high heels with the dress, should I add the length of my heel to my hollow to the floor measurement?
- Will my dress exactly match the color I see on your website?
- How can I check my order status?
- What is your return policy?
- Why I was asked for a "CPF" number? (Brazil Customers)
- FAQ on Color Swatch
- FAQ-Shoe
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- How to find the right fit?
- How do I know I ordered the right size?
- How to measure boots shaft height and circumference?
- Me feet seem larger in the afternoon, can this be true?
- How long will you send the shoes out after the order was placed?
- Can I return the shoes if they don't fit right?
- How can I measure the heights of the heels?
- The new shoes stained my feet, what is wrong?
- My heel is slipping but otherwise my boots feel fine, what is wrong?
- Will the shoes be same color as the picture on your website?
- FAQ-Handbag